About Islam Hadid

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Professional
Summary

Strategic Product Manager with 5+ years of product management experience and deep expertise building AI-driven products in the Saudi market. Currently leading enterprise-wide digital transformation at Saudi Railway Company (SAR).

Expert at defining product strategies, conducting market and user research, collaborating across engineering, design, and business teams, and driving measurable business outcomes through data-driven decision-making.

Delivered 100+ end-to-end automated projects, digitized 30+ operational workflows, and achieved 85% efficiency improvements across enterprise banking and transport operations.

Career journey

Professional Experience

From Huawei's telecom infrastructure to Saudi Arabia's national railway — a consistent record of impact.

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Senior Digital Transformation & Products Consultant

Saudi Railway Company (SAR)

Feb 2025 — Present ✦ Current

Leading enterprise-wide digital transformation initiatives, defining the digital vision, strategic roadmap, and transformation governance framework aligned with Saudi Vision 2030.

✓ Lead enterprise-wide digital transformation, defining digital vision and strategic roadmap aligned with Vision 2030

✓ Own product strategy for B2C (passenger platforms, ticketing, loyalty), B2E (HR, workforce tools), and B2G (regulatory, compliance)

✓ Partner with C-suite executives to establish transformation KPIs and organizational alignment

✓ Drive digital opportunities across passenger services, freight operations, and corporate functions

✓ Establish experimentation frameworks and A/B testing protocols to optimize metrics

✓ Facilitate change management programs to drive digital adoption organization-wide

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Senior Digital Business Transformation Consultant

Banque Saudi Fransi

May — Dec 2024

Owned end-to-end product lifecycle for Digital Autonomous products — vision, strategy, market research, PRD development, delivery, and iteration.

✓ End-to-end product lifecycle ownership for Digital Autonomous banking products

✓ Partnered with Head of Products to define and execute product vision and strategic roadmap

✓ Translated complex use cases into actionable product strategies and prioritized roadmaps

✓ Built centralized intelligence dashboards and A/B testing frameworks

✓ Managed resources, budgets, and third-party partnerships

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AI & Automation Product Manager

Banque Saudi Fransi

Oct 2022 — Apr 2024

Led AI and autonomous agent systems development for enterprise banking.

✓ Documented requirements for autonomous agent systems through workshops and stakeholder interviews

✓ Created comprehensive BRDs translating use cases into technical specifications

✓ Analyzed AS-IS processes and converted to target-state BRDs

✓ Led QA during pilot phases and production deployments

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AI & Automation System Engineer

ANB Bank

May 2020 — Jul 2022

✓ Designed intelligent workflow systems with decision logic and data-driven routing

✓ Built real-time operational dashboards and performance metrics systems

✓ Managed platform architecture redesign with minimal disruption

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Electronics & Telecommunications Engineer

Huawei

May 2018 — Sep 2019

✓ Infrastructure planning, optimization, and system upgrades

✓ Zero-disruption maintenance windows and cross-functional deployments

Expertise

Core Competencies

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Product Management

Product strategy & roadmap Full lifecycle ownership User & market research PRD documentation Feature prioritization Go-to-market strategy KPI tracking

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Digital Transformation

Enterprise transformation Vision 2030 alignment Change management Digital adoption Process re-engineering Governance frameworks

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AI & Automation

RPA & intelligent automation Autonomous agents AI-driven products Workflow optimization Decision logic systems

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Data-Driven Development

A/B testing Analytics & BI Real-time monitoring User behavior analysis Rapid prototyping

ProfessionalSummary